Press releases

Legal & General roll out new Integrated Healthcare Solution.

Diane Buckley - Managing Director - Group Risk
Diane Buckley
Managing Director
Group Risk

08 September 2011

Diane Buckley - Managing Director - Group Risk
Diane Buckley
Managing Director
Group Risk

The solution is part of Legal & General's Group Income Protection cover, Workplace Recovery, which has already helped to save businesses money as well as cut down employee absence days.

The Telegraph Group Ltd, who have been piloting the scheme, have seen the number of employee sickness absence days decrease from an average 5.3 in 2009, to 3.0 in 2011.Legal & General's radical new approach integrates their Workplace Recovery, with an employer's other arrangements such as private medical cover, income insurance, existing occupational health practices, and the company doctor. Acting as the pivotal point for all employee health problems including stress, musculoskeletal and cancer related absences, it provides a coordinated, tailored and effective treatment package whilst preventing unnecessary duplications of healthcare and the associated extra costs.

The integrated healthcare solution can be tailored to meet the employers' specific requirements, with Legal & General providing a coordinated service across all provisions in place. Where an employer does not have Occupational Health in place, Legal & General can utilise a provider of their choice to meet their requirements.

Currently the type of help and support an employee receives could depend on whether the health problem occurred at work, whether the individual is covered for private medical insurance or has group income protection. Additional services can include face to face counselling via an Employee Assistance Programme and occupational health. This solution prevents the inevitable delays and inefficiency caused by running a multitude of schemes, as well as reducing the obvious potential cost duplications.

Commenting on the Integrated Healthcare Solution, Diane Buckley, Managing Director, Legal & General Group Protection said:

"The pilots for the Integrated Healthcare Solution have been very positive and we are pleased to be rolling it out. Looking after the wellbeing of employees should not have to be an overly complex and costly procedure. Our streamlined, clear and cost-effective package ensures that employees get the best possible care from day one, and that employers do not have to grapple with countless products and schemes. Plus all policyholders also benefit from a free Employee Assistance Programme so employees and managers have access to expert advice on a wide range of employment and personal concerns."

Richard Morgan, Head of HR at the Telegraph commented:

"Our integrated approach to occupational health issues has enabled us to maximise support for our employees, ensuring they receive the highest quality of care. This is achieved by all our occupational health suppliers working in partnership. This approach has supported us in achieving reduced absenteeism and has also had a positive impact on claims on the private medical scheme."

Notes to editors

Legal & General's approach to getting people back to work:

  • Every year, around 350,000 make a transition from work to incapacity benefits - many of these people could, and want, to go back to work (Working for a Healthier Britain, Dame Carol Black's Review of The Health of Britain's Working Age Population, March 2008). Responsible employers can look after their staff by supplementing state sickness pay with enhanced and prolonged sick pay at a reasonable cost. Legal & General's Group Income Protection cover can provide additional benefits in the form of early intervention and rehabilitation to help employees back into the workforce more quickly and effectively.
  • Group Protection (or Group Risk) benefits are provided by employers to their employees. They provide employee benefits that are paid if an employee dies in service or while they are unable to work because of illness or injury. The Group Protection market covers approximately 1.8 million people for income protection insurance and over 7.3 million people for life insurance cover. Legal & General's Group Income Protection policy, Workplace Recovery, has a proven track-record of helping employees make the journey back into work. Our Group Protection portfolio is already large and growing. We have over 180,000 people covered by a Group Income Protection Policy. Of those covered, approximately 2,000 benefit from our rehabilitation services every year.

The need for specialist intervention: 15% of GPs often see patients who have been dismissed from their job during an illness

Britain's family doctors routinely see patients who have been dismissed from their job during an illness. The new findings, in research conducted by ComRes on behalf of Legal & General, show how some employers are struggling to manage workplace ill health and absence. The survey also shows that 50% of GPs saw patients who have been dismissed from their job during an illness ‘a few times a year'.

The Government's sickness and absence review:

  • The Integrated Healthcare Solution has been launched at a time when the government is beginning to review the way it handles absence in the workplace. The review, announced by the Department of Work and Pensions, is led by Dame Carol Black and David Frost.
  • The review, which is jointly sponsored by the Department for Work and Pensions and the Department for Business Innovation and Skills, will include a panel of experts from business, trade unions and health representatives and will be conducted in the context of the Growth Agenda.
  • It will also feed into the wider Employment Law Review, which is looking at measures to reduce red tape and remove the burdens on business, encourage growth and maximise flexibility for employers and employees.

The information contained in this press release is intended solely for journalists and should not be relied upon by private investors or any other persons to make financial decisions.

Legal & General Assurance Society Limited. Registered office: One Coleman Street, London EC2R 5AA. Registered in England No. 166055.


For more information please contact:

Alyson Bowcott

Alyson Bowcott
PR Manager, Legal & General Group

t: +44 (0) 20 3124 2092
m: +44 (0) 7764 582574

About Legal & General

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