We aim to take a stand on the issues that matter to us as a business, to our customers and to broader society. As a Group, we’re one of the UK's leading financial services companies. On behalf of our customers we hold over 4% of all London listed equities. With this reach and scale comes significant influence, which we aim to use to foster responsible governance within organisations whilst delivering returns for our customers.
Read our story.
Our core responsibility as a business is to ensure that our customers' products do their job when they need them. We also aim to relate to the day-to-day lives and concerns of our customers, and as a shareholder use our influence to be a force for good.
Find out more about our social purpose.
We are a leading financial services company. This means helping you, and millions of others, plan and build a secure financial future.
Practice makes perfect, and for over 175 years we made sure that we are always here for our customers, providing our best possible products, a clear, fair service and a safe pair of hands for your money.
We are recognised by three of the world's leading independent rating agencies for our financial strength and our investment business is one of the biggest in the UK, £413 billion worldwide (as at 31 December 2012).
As well as being a successful business we do our very best to think about the things that matter to people every day. Taking a stand on the issues that matter to us as a business, to you as our customer and to broader society.
Discover our story:
Right now, in a volatile global economy, the sharp drop in UK household incomes and uncertain employment patterns are creating the greatest concern for families. Having financial provision and financial protection for their everyday needs as well as the unexpected, is even more of a necessity.
In this environment, product differentiation really is no longer enough - we believe we must be driven by purpose as much as by profit. That’s why we conduct our business through the lens of Every Day Matters - our overarching social purpose, which goes beyond just the operations of corporate social responsibility and drives our profound business and social results.
We play an important role for our customers, whether it’s protecting against unforeseen circumstances, helping to save for retirement or investing money wisely so that it grows over time. That’s why we do our best to deliver what really matters to help millions of customers manage their financial future.
How does every day matter?
Find out more about our products for individual customers.
We aim to take a stand on the issues that matter to us as a business, to our customers and to broader society. View our most recent CSR report.
Every day we apply all our experience, our skills and resources to help and guide our customers. Find out how we use our expertise to match the demands of a changing world.