Chris Knight leads Legal & General Retail Retirement (LGRR) – one of the Group’s five divisions – where the focus is on helping individuals to lead longer, healthier and happier lives in retirement.
Together, Chris’s team help over half a million customers (aged between 55 and 107) to live their own ‘colourful retirements’, with a range of products and services including annuities, lifetime mortgages and care solutions.
LGRR is a proponent of inclusive capitalism. Key to this for the Retail Retirement division, is supporting the NHS and the Government to create a great system of long-term care. The first step in this new journey was investing in Care Sourcer, a free care matching service, which links people directly to providers.
Chris is a firm believer in the benefits of remaining connected and active in the community in later life. He is proud of the strategic partnership that Retail Retirement has with Royal Voluntary Service, to help encourage more retirees to volunteer their time and expertise for the benefit of others.
Chris is the L&G Group Customer Champion, ensuring the voice of the customer is represented throughout the business. Additionally, he is an advocate of the role technology can play in financial wellbeing, and is leading a programme on gamification and the use of AI to engage individuals, and ultimately encourage informed retirement decision-making. Chris is also leading on a programme investigating the experiences of the LGBT+ retirement community, particularly in care.
Chris is a listening volunteer for the Samaritans and a board member at CHS Group, a Cambridgeshire charitable housing association and social enterprise.
From his time as CEO of a life insurance joint venture in Taiwan, to actuarial consulting in Africa, Chris has worked in four continents, in a career spending more than three decades. He is a Fellow of the Institute and Faculty of Actuaries, and regularly speaks at conferences, both in the UK and abroad.
Chris has a first-class Economics degree from King’s College, Cambridge, and still lives in the university city with his wife Imogen and their two sons.
“People after 65 will have as many phases in their life as people during their youth or during their working age. They will have different needs at different times. At 65 they might want to continue working and not even think about retirement. At 75 they might want to travel, so they might need to free up some funds. At 85 they might need to pay for domestic care – again another change in finances. And at 95 they might want to live in a new environment better suited to their needs.
“Our job is to help them at all stages to live longer, healthier, happier lives. To enjoy a more colourful retirement.”