Press releases


Mike Carpenter - Head of Product Development, Platforms & Distribution
Mike Carpenter
Head of Product Development, Platforms & Distribution

06 February 2012

Mike Carpenter - Head of Product Development, Platforms & Distribution
Mike Carpenter
Head of Product Development, Platforms & Distribution

The change of design marks the completion of an extensive redesign programme in which Legal & General conducted in depth research* to establish how fund information should be presented in fact sheets to enable advisers and customers to make better informed decisions on their fund selections. The switch over from the previous supplier, Morningstar, was implemented in January and the first run of re-generated fact sheets through FundsLibrary, based on a 31 December data point, was delivered last week.

Legal & General’s Development Director, Mike Carpenter said, “Changing supplier has provided the opportunity to redesign fact sheets based on feedback acquired through our extensive customer research with both advisers and their clients. The new fund factsheets will now be available for all combinations of funds and products and in two formats, one specifically designed for the adviser market and our brand new consumer factsheet that has been designed to leave with customers. We have also taken into account the shift towards increasing presentation of data to clients across digital media with clear formatting and layouts allowing good on screen views. Collaboration has been the key to the development of these new factsheets and both organisations have worked well together to deliver a step change in how fund information is presented.”

Stuart Louden, Managing Director, FundsLibrary

Stuart Louden, Managing Director, FundsLibrary commented: “I’m delighted that Legal & General chose FundsLibrary to handle this major factsheet contract covering almost 2000 individual PDF’s per month. During what was a large build and sign-off process FL was able to bring substantial technical expertise, skill and experience to facilitate the delivery of industry leading fund documentation. I’m particularly pleased that such a complex project was delivered within a short timeframe and to budget. This contract broadens our long standing relationship with Legal & General and we look forward to providing an exemplary service.”

Note* Consumer research conducted on behalf of Legal & General by NMG at 6 different regional locations across the UK in March 2011. The research used a combination of in depth individual interviews and small focus groups (6 in each group). All respondents had experience of risk-based investments across a range of asset classes.

Notes to editors

Advisers seeking further information can contact our Investment Help Desk or Fund Governance Team on 0845 070 6452 (Lines are open from 9am to 5pm Monday to Friday. We may record and monitor
calls. Call charges will vary). 

Or e-mail


The Legal & General Group, established in 1836, is one of the UK’s leading financial services companies.
As at 30 June 2011, we were responsible for investing £370 billion worldwide on behalf of investors, policyholders and shareholders.  We also had over seven million customers in the UK for our life assurance, pensions, investments and general insurance plans.

FundsLibrary is a subsidiary of Hargreaves Lansdown PLC a FTSE 100 company and one of the UK's leading independent financial service providers and asset management specialists. Acting as a central hub of fund information, FundsLibrary provides fund distribution services to all leading fund management groups and customised fund information tools and services to many leading fund distributors and wealth managers.      

For more information please contact:

Mike Connolly

Mike Connolly
PR Manager Savings

t: +44 (0) 1737 375365
m: +44 (0) 7802 503917

About Legal & General

Legal & General Assurance Society Limited.

Registered address:
One Coleman Street
London EC2R 5AA.
Registered in England 166055.