General Insurance.

Flooded road

PROVIDING INSURANCE FOR THE THINGS WE VALUE

We offer a range of insurance products to help people protect their lifestyle and the things they value. These include home insurance, pet insurance, travel insurance, car insurance and lifestyle insurance.

Role and purpose: Our largest business area is household insurance, where we provide our products through multiple distribution channels and are delivering new online capablities through 'GI digital'.

Cheryl Agius

Cheryl Agius
CEO of General Insurance Business

Percentage of 2015 divisional operating profit: 3% (£51m)

Where we operate: UK

CEO, General Insurance Business, Cheryl Agius

Recent achievements: in 2015, our general insurance business achieved strong results, with a combined operating ratio (COR) of 89%. We are a top-10 UK household insurance provider in the UK, with 1.4 million customers at the end of 2015.