General Insurance.

Flooded road

WHAT WE DO

We offer a range of insurance products to help people protect their lifestyle and the things they value. These include home insurance, pet insurance, travel insurance, car insurance and lifestyle insurance.

Our role and purpose: Our largest business area is household insurance, where we provide our products through multiple distribution channels and are delivering new online capabilities through 'GI digital'. We have around 1.3 million UK customers.

Where we operate: We are UK focused.

Percentage of divisional profit: General Insurance represents 3% of group divisional operating profit

Cheryl Agius

Chief Executive Officer:
Cheryl Agius
Read Cheryl's profile

Percentage of divisional profit: General Insurance represents 3% of group divisional operating profit

FINANCIAL HIGHLIGHTS

Financial Highlights

In 2016 General Insurance gross written premiums were £326 million, down 3% compared with 2015. Disciplined pricing in an increasingly competitive market driven by persistent benign weather conditions has negatively impacted volumes.

Strategic execution

In 2016 we remained a leading online provider of household insurance cover. We now obtain 39% of new customers through online transactions. An extension of our buy-to-let product in to the online and broker channels has provided new opportunities in this market. While our key focus is on household and buy-to-let, we have extended the range of the general insurance products we offer which now include pet and travel cover.

We work closely with bank and building society partners to help people find suitable insurance cover. In 2016 we signed strategic distribution agreements with a number of partners including Coventry and Skipton Building societies as well as Sainsbury's Bank. In addition, our partnership with Prestige will deliver £85 million gross written premiums over five years.

FURTHER INFORMATION

General insurance product offerings: https://www.legalandgeneral.com/insurance/