CSR Guiding Principles


Legal & General recognises its duty to behave responsibly in these business activities and towards those whom its actions affect. Five years ago we developed a set of policy commitments, known as Guiding Principles, to express how we view these responsibilities. They are reviewed annually to ensure they remain relevant.


Corporate Social Responsibility at Legal & General means:


Socially Responsible Investment

  • Promoting responsible business practices in the companies in which we invest

Our Customers

  • Providing good value, fit for purpose products which meet or exceed customers’ reasonable expectations
  • Communicating in a clear, appropriate and accessible way
  • Delivering a positive experience throughout a customer’s relationship with us

Our People

  • Working in close partnership with our recognised trades union, Unite
  • Providing a flexible, supportive, healthy and safe working environment
  • Adopting policies and practices which encourage an appropriate work/life balance
  • Applying open and fair processes for recruitment and promotions
  • Promoting our Values: customer focus, teamwork, open and fair, and results driven

Our Suppliers

  • Dealing with suppliers fairly and objectively at all times
  • Promoting and encouraging responsible business practices by the suppliers of our goods and services

Our Environment

  • Minimising any negative impact on the environment arising from our business activities

Our Communities

  • Investing in charitable causes and social enterprises which are closely aligned to our business activities
  • Supporting the community as a whole, but especially those communities in which our main offices are based
  • Supporting and encouraging our employees in their charitable and community involvement

 

To find out how we carry out these commitments please refer to the relevant section in this Report.

 

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