2007 Targets

Engage with at least 25 companies specifically on CSR issues

Achieve ISO14001 accreditation for three additional properties

Achieve ISO14001 accreditation for purchasing in accordance with high risk FTSE4Good criteria (waste, water, pest control), in line with Group Corporate Procurement

Maintain Environmental Management Systems across key* properties, covering energy, water and waste to landfill

(* by spend)

Review recycling provisions at a mixed portfolio (retail, offices and industrial) of eight properties, liaise with occupiers to achieve a 5% reduction compared to 2005 in waste going to landfill

Monitor trends in consumers’ attitudes to CSR in order to ensure that Legal & General understands what customers expect of the companies they deal with, and how we’re performing against these expectations.

This will be done by:

(a)

participating in the syndicated MORI CSR survey annually

(b)

undertaking Legal & General specific research every three years (due 2007)

Develop a series of customer satisfaction measures in the form of a ‘Customer Dashboard’, aimed at indicating how customers rate their experience of dealing with Legal & General

Communicate Legal & General’s CSR Strategy and activities to customers

Increase employee satisfaction to 70%

Increase awareness of equality and diversity issues, via training for managers and staff (by means of both computer-based training and a module in the Institute of Leadership and Management course)

Review terms and conditions of first-level management employees in consultation with Amicus

Agree with line managers the capabilities they require in order to manage their people effectively

Reinforce commitment to partnership working during our ten year anniversary of Partnership with Amicus by providing training for union representatives and setting up forums between the business, HR and Amicus

Achieve full accreditation of our safety management system and extend its scope

Review and implement our work related road risk policy

Implement an ‘on-line’ reporting system for ‘near misses’ and accidents

Extend 2006 programme of engagement with key suppliers to manage social and ethical issues associated with our purchase of goods and services during the period 2007-9

Promote Legal & General’s CSR standards to key suppliers to influence their social and ethical performance and support improvements throughout our supply chains

Consider extending Environmental Management System certification to ISO14001: 2004 throughout Legal & General’s purchasing centres during the period 2007–9

(a)

Ensure that compliance by key suppliers with the environmental requirements of the Group Purchasing Policy is maintained at 80% during the period 2005-7

(b)

Review procurement specifications for the environmental impact for key bought in goods and services – 80% of key contracts to be reviewed in period 2005-7

(c)

Purchase paper with a recycled content of 40% (by tonnage) by end of 2009

(a)

Reduce our carbon dioxide emissions to 1.5 tonnes per FTE by end of 2008

(b)

Reduce the average carbon dioxide rating of the core Company car fleet from 175 to 160 grams/km during the period 2005-7

Roll out Employee Volunteering Policy to all main offices

Increase the percentage of employees receiving a grant from our Sponsorship Matching Scheme to 7%